Contact Us
Our team is here to help you with your general health and medical needs.
NOTE: Please do not email requests for medical advice as we are unable to reply to these through email.
Emergency Contacts
If you need care outside of our open hours please get in touch with either of the below.
If this is a medical emergency, please call 111.
Important Links
The below links provide information on your rights as a consumer.
Nelson Bays Primary Health is the Primary Health Organisation (PHO) for Nelson and Tasman.
Phone: 0800 731 317
The Health and Disability Commissioner upholds the code of practice for medical practitioners in NZ, and ensure that the rights of all people in NZ are met.
Phone: 0800 112 233
If anyone feels that their rights as above have been breached then they should contact the Advocacy Service.
Phone: 0800 555 050
Know your privacy rights. The Privacy Commissioner’s Office works to develop and promote a culture in which personal information is protected and respected.
Phone: 0800 803 909
Please note that this practice is contributing to, and accessing healthcare information from HealthOne –
What is HealthOne?
HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne strictly adheres to the principles of the Privacy Act, 2020 as well as the Rules set out in the Health Information Privacy Code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz/. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz